You are the Potter, I am the clay

Those who know me, know that I don't mince my words. I rather tell it in the face then gossip about it. I admit in the past I have been brutal and very brutal and I am regretful, still am very regretful each time I think about the past. (sorry to those who got the brunt of it). My virtue is to say what I mean and mean what I say but the journey of discovering how to say it without the brutal part is still a learning process. I have mild down, toned down quite a bit already. (Yes, if you are looking at me with that weird and skeptical look.) I have come to experience that sometimes, I don't have to always speak my mind. Does it matter? How will that affect eternity? Somethings are best left unsaid & uncommented - it doesn't really matter. BUTTTT certain things in life do hit a raw nerve and I do not know when and how those raw nerves were left exposed or untreated. For example, the grossly inconsistent policy of "GOOD CUSTOMER SERVICE" aka "GEMS" tha...

Hai, just found out from my friend, that she will NOT be getting her handphone back today as "PROMISED" by NOkia CSO. I am wondering what is wrong again this time. They didn't even tell her what is wrong! Just wait!!!

Sometimes I pity Big Corporations. They spend hours and tonnes of money designing, creating good marketing strategies but only to have their ground staff aka CUSTOMER SERVICE flame up all their efforts, time and MONEY. It's a total waste of money. Does Good Customer Service exist in Singapore? ? ? ? What Customer Service. Just yesterday I went with my friend to the Nokia Care Centre. This is the 3rd time her newly bought Nokia 6280 is giving her problems. 12 days ago, her handphone was returned to her finally after she make a few phone calls to enquire on the status of the repair - (the service centre promised to call her 3 days later but after 3 days, no calls came). On the report, it was just some numbers that a lay person won't understand. What is "L3" repair??? She was informed that her handphone antenna was faulty so a new one was being replaced... but 12 days later, the same problem resurfaced, no network signal whatsoever. At the counter, the CSO just checked ...

This is Simba (the one on the right facing you) and he is making headlines on my blog today. A Labrador Retriever, Fun Loving, Gentle and is quite obedient except when you ask him to stop loving/licking people.... especially excited when he sees people - He's my people dog. :) nb: please be responsible pet owners, own them for life

"there are always 2 sides to a coin and it takes two hands to clap" familiar sayings suggesting that it usually takes two to understand something and two to complete the picture. It's about perspectives. Seeing things from our point of view either makes us very happy people or sad people. It just depends on which angle we view the matter through the type of lenses. A person who has suffered major rejection from close family members will grow up feeling more rejection than love, hence when he or she gets turned down by others will feel a tremondous hurt. Yet those who turn the person down did not have the intention to injure that person emotionally. An objective and genuine "NO" can cause that person to feel low and lousy about himself or herself. Another person with a more positive outlook of life will take the "NO" objectively rather than personally. It's about how a person has been "configured" throughout the years. Experiences of lif...